A NEW EXPERIENCE ONLINE-SHOPPING.
 
Because at Melgar we think about and work for You.

  
1. WHAT STEPS DO I HAVE MAKE TO BUY A PRODUCT?
Make a click at the product You wish to buy.
Make a click at add.
Then You press checkout.
If you are a new user of our online-store, press register.
Choose the destiny and Your preferred form of payment.
Fill out the dates of address.
Press finish.
 
2. WHICH ARE THE PAYMENT FORMS?
You can choose between two different ways of payment:
Banking transference or by credit card.
 
3. WHAT GUARANTEE HAVE THE PRODUCTS OF MELGAR?
All our products are completely guaranteed to keep a very high lever of quality. At any imperfection of the product we return the total of the money You have paid for the product. In other circumstances, if You want to return Your product for any kina of reason, You need to do that during “the week of regret” the first seven days since You have received it to the following address: MELGAR - C/ Botica 17, 11600 Ubrique (Cádiz)
The cost of returning the product will be paid by the customer. After checking the state of the goods, which must be unused and returned in its package, we will return the cost of the product in the bank account number that You tell us, if there is a fabrication fault of the product.
 
4. HOW DO WE PRESENT OUR PRODUCTS?
All our products are packed in a special box as if it is a gift and then packed in blue present paper.
 
 5. CAN I ASK FOR MY PRODUCT IN ANY COLOUR?
After consulting us, You can choose any colour You like for Your case, to an extra cost of 10 € and probably a delay of deliverance of 48 h maximum.
 
6. IS IT POSSIBLE TO PERSONALIZE THE CASE WITH A NAME OR A MARK?
To an extra cost of 10 € and a delay of deliverance about 72 h, You can personalize Your case with name or picture as You wish.
 
7. IS IT POSSIBLE TO BUY FROM ANY PART OF THE WORLD?
Melgar reserve the right  of admission of orders outside of the European Union or United States of America. If You wish to buy a product and are somewhere out of the European Union or USA, please contact us beforehand about the disposition.
 
8. WHICH TRANSPORT AGENCY WILL DELIVER MY PRODUCT?
In Spanish peninsula and in Europe we use Nacex. For packages to the Canary Islands we use the Post Package Urgent from the Post office.
 
9. DOES MELGAR HAVE ACCESS TO MY CREDIT CARD?
No. When You have made the payment by credit card, a secure bank page is opening (https) and this is a page that only the bank can see, and not anyone at our company.

10.HOW LONG TIME DO I HAVE TO PAY MY ORDER?
The orders that are realized over bank transference have a maximum of 15 days before it will be annulled.